Separating the Disengaged and the Unengaged

It’s hard to know what word is more popular these days, ‘citizen’, or ‘engagement’.  Put the two together, and you have the making of a blog post/city initiative/drinking club/ or website.  Now don’t get me wrong, that sounds like a cynical opening, but I am all for citizen engagement.  Create a list of engaged citizens in London, and I hope my name would be on it.  I read the blog posts, I go to the city events, I’ll be at the Mo for pints and politics, and I comment on websites.  However, there’s a sorrow deep within me because I already know what we’ll do wrong, and I’m not sure there’s much I can do about it.

A look through London’s great blogs will show you that most of what we are talking about in terms of citizen engagement is reaching out to the disengaged.  Brian Gibson hits home for many of us regarding political cynicism: “I hope we all listen, and can help engage the cynical among us.  And defeat the cynic that resides inside us too.”  Jo-Anne Bishop highlights the irony of the declaration of London as the city of opportunity at a time of eroding citizen engagement.  Glen Pearson confronts skepticism, highlighting that it is up to us, the citizens, to show we have the maturity to co-lead our city along with Council.  Even I have championed a growing citizen movement that falls outside the established bounds of a special interest group.

And it’s working.  Look at the turnout for Rethink London, a sold out crowd of 1300 people suddenly interested in the official plan process.  But look a little closer, actually look around the room.  Yes, we got the Homeless Coalition, and the neighbourhood associations, and university/college student councils, and non-profit staff, and business association members out, we have revived flagging interest and brought out the cynical middle class.  But who isn’t there?  The poor.  Those fighting from paycheque to paycheque, those on endless waits for social housing, those who smell too odd, drink too much, and swear at the mayor when they see him because their child got apprehended by CAS, and goddamnit, they don’t know who else to blame.  These are the unengaged.

The unengaged.  Those who are never asked to be engaged.  Those who aren’t cynical, because they never cared to begin with.  Because no one has asked them to care.  Those for whom skepticism is far too soft a word, rather they are completely opposed to anything and anyone in the policy sphere, because the policies are their enemy.  The policies are why all they can afford is processed food, why potential employers can ask them to bring in a criminal reference check and find out about supposedly protected information of youth criminal records, why in spite of their flagrant mental and physical illnesses they can’t move from OW to ODSP, why the school kicked them out only slightly slower than their mother kicked them out.

The unengaged.  History, research, and experience tells us that those living in poverty will for the most part not engage unless we make a concerted effort to try.  It’s a hierarchy of needs, your lens is small and your time is precious when you are struggling to survive.  Therefore, our decisions for our community will continue to be made by those with access to the most resources.  We may be able to shift decisions from a more elite network of business owners and politicians to your average middle class, but that still excludes 1/5-1/6 of our citizens.  And although I can try to be a voice for the poor, I’m not the voice of the poor.

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Why Affordable Housing?

Affordable housing is not cheap.  At up to $145,000 per unit, and with 3005 families on the wait list, it would cost over $400M to meet London’s affordable housing need.  That said, the system-wide costs of not housing people are exponentially greater than this investment.  From 2010 statistics, housing an individual in shelter costs $1,450 per month, jail costs $140 per day, psychiatric acute care costs $650 per day, and acute care inpatient over $885 daily.  That means that for every homeless person who spends a year in psychiatric care, we could build almost two units of housing.  The local economic gains of building housing are also extensive.  Short term gains include job creation, development fees, and matched funding from the province and feds; long term gains include assessment growth, community revitalization, and urban intensification.

Apart from the economic argument, there is the value in terms of optimizing our social systems.  All the research that has been coming out in the past 15 years on addressing homelessness has been pointing to the essential role of ‘housing first’.  This means that the best outcomes for people with multiple vulnerabilities are achieved when people are moved first into housing before dealing with addictions, education, employment, health care, etc.  In a municipal context with an average affordable housing wait list of 8.2 years, and ‘fast-track’ list of 1.3 years, we are far from being able to make housing first a reality.  This means that we are knowingly working in a sub-optimal system trying to deal with complex health and social needs for people who do not have housing stability.

Lastly, and most importantly, is the human argument.  Homelessness is not only a housing issue, but it is always a housing issue.  In the past number of years in researching and working in the area of homelessness, what has been most dismaying for me is that with an issue that is so complex, the solutions are so simple and within our grasp.  We could eliminate homelessness tomorrow with two steps: 1) create an adequate stock of affordable housing, and 2) provide supports to help people maintain their housing.  They have done this in Norway, and have a per capita rate of homelessness that is less than 10% of ours, representing those who are simply in transition between housing.  And, unfortunately, where are government has relinquished its responsibility to provide for those in need, citizens and non-profits have needed to step in and fill the gap.  This is happening in London, with faith communities, social services, developers and others engaging in building affordable housing, but we are currently only on track to build 500 units of our 1200 unit goal over the next 4 years.  Something needs to happen in London, or the problem will only grow.

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Tracing back the Dominoes

I work closely on a number of projects with Dr. Cheryl Forchuk, and much of her current work focuses on youth homelessness.  I was quoted in this news article talking about some of the root issues and key challenges of youth homelessness.  In the work that I do looking at policies and homelessness mostly with adults, the majority of them trace their life stories back to a tipping point, a time when things went downhill and since which they just haven’t been the same.  For many, this is the point at which they left school (willingly or not).

However, the end of school is often only one domino falling in a long line.  After the school domino falls, there are often others that come down, such as starting to use substances, which makes it harder for people to exit homelessness.  And, on the other side, the dominoes that knocked out school are often leaving home, precipitated by family conflict, precipitated by either poverty, abuse, mental illness, substance use of parents,  separation/divorce/marriage, or all of the above.  So, the lack of an education can doom a youth to poverty, but far before that was what is often a lifetime of family conflict in the (former) home.

This has significant implications for how we organize social services.  Getting into the home to help people, or surrounding people with supports through the school system, is very difficult.  It is actually far easier to create a drop-in for homeless youth than to try to prevent family conflict.  In terms of upstream versus downstream services, this appears to be one of the hardest.  However, if we could support children and youth we would be preventing substance use, mental illness, poverty and homelessness, and assisting with education and employment.  The big question is: How do we intervene?

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The Day the Music Died

When I worked as a nursing student, and later a Registered Nurse, at the London InterCommunity Health Centre, I met a lot of people experiencing homelessness who I will never forget.  Many people using the Centre would be there day-in and day-out, for a good portion of the day.  And, in working with them on the basic necessities of life, relationships were often very personal.  One story I won’t forget anytime soon is getting to know Michael (not his real name).

Mike had been in and out of homelessness for many years, struggling both with an alcohol addiction and with living in a wheelchair since he lost the use of his legs as a teenager in a cycling accident.  When I got to know Mike he was 48, had been sober for 8 months, and was waiting for a wheelchair accessible affordable housing unit to open up.  Mike had a very gentle demeanour, a great dad-beard, and loved to chat.  I often had to extricate myself in mid-sentence from conversations to help other clients, but we would carry on where we left off when I had a minute.

I got to know Mike quite well over the weeks and months that passed, about his hopes and dreams, his painful memories, and his personal perspective on every current event (he was an avid reader of the London Free Press).  More importantly though, I got to know of his love for music.  Mike was an avid guitar player, having taken it up shortly after his injury, and he found great solace in music.  However, Mike was also broke, so each month towards the end of the month he would pawn his guitar to a shop, and then when his social assistance cheque came in he would purchase it back.  He would entertain us with songs, but only intermittently.

In April of 2004 I completed my Nursing program, and told him it would be my last day there as a student, although I would be starting the next week as staff.  ”This calls for a celebration,” he said, and rolled out of the Centre.  A few minutes later he came back, with his guitar, which he had purchased back from the pawn shop for the occasion.  ”I like to sing people songs with their name, but yours is kind of hard, so this is the best I could do”, he said, and sang “Dear Abby” by John Prine.  The Centre, as usual when he sang, went quiet while people listened.  He sang it twice.  Moved by his kindness, it took an effort not to get choked up.

I went about the rest of my day that Friday, we ushered everyone out at 3:30 when we closed, and we had cake with staff to celebrate.  The middle of the next week I came in to work, and was busy with the usual activities of the Centre.  Mid-morning one of the clients I knew well came in and said, “Hey, did you hear about Mike?  He died over the weekend, just dropped dead of a heart attack.”

I was crushed.

I had patients or clients die before, but each death still hits you hard.  In this case, his kindness of spending his meager money to get his guitar to celebrate with me, followed shortly by his death, was extra powerful.  Very few people will even remember Mike, but I will never forget him.

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The Reality of Budgets

The reality of the time is that government funds are tight.  Both federal and provincial governments are in the process of decreasing deficits, and our municipal government in London is chasing a campaign promise of a 0% tax increases.  Although much of this is done with the rhetoric of eliminating waste, or slimming the supposedly fat coffers of the bureaucracy, cuts do not go on for very long, or go very deep, until they are felt locally.  Martin Hayward, the City Treasurer and Chief Financial Officer recently released his recommendations for the draft 2013 London Budget.  This point stood out to me:

To translate, our Social and Community Support Services budget will save 8.9% due to changes to Ontario Works, but we are actually projecting to cut 12.4%, which equates to a true reduction of $1,100,000.  With the budget of this division primarily going towards the delivery of social assistance, one wonders what a one million dollar cut will mean?  And, like the cut to the affordable housing reserve fund (since reversed), will we go for 0% on the backs of the poorest in our community?

Reading through the full budget proposal tells the more important story of the foolishness of 0% tax increases, with the anticipated cut to Social and Community Support Services being one small symptom of a broader disease.  Mr. Hayward lays out very clearly in the proposal that even a 3.8% recommended increase will not come without cuts to municipal services.  It is clear when looking item-by-item, that holding departments at 0% will be tough enough, and increases are only a fraction of the delayed costs created by our first two years of 0%.

You don’t have to read very deep between the lines that a prolonged tax freeze is simply an exercise in kicking the can down the road, and that we would be best to pay a bit more now, than a whole lot later.

 

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Breaking the Cycle

Last week at the Grit Uplifted issue #2 launch, a number of the writers took time to read their work.  I was struck by the story of Serenity, who spoke to being born homeless, before she had any idea of the sense of that word.  She said she didn’t fully understand until she, as a teenager, bore a child into homelessness herself.  I was very impacted by the cyclical nature of her story, that sense of not understanding one’s own past, until one replicated it.  Serenity’s story was particularly powerful in that she has found strength and has been able to move herself to a much better place, escaping homelessness, and finding hope.

After the readings I interviewed her briefly, apologies for the poor quality from my Blackberry voice recorder:

Interview With Serenity

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Congratulations, Citizens!

Last weekend I had a radio interview about social media and municipal politics.  I noted that social media was important in helping citizens stay informed municipally, as well as creating a venue for people to collaborate on engagement.  Particularly, I talked about the affordable housing reserve fund, and the fact that in a few short weeks we created the largest response to an issue that councilors serving a second term had ever seen.  However, I noted that in spite of the increased engagement, we had yet to have any influence on policy, to actually effect a vote.

This all changed on Tuesday night when Council voted to use $1M from the $4.6M surplus to boost the Affordable Housing Reserve Fund contribution back up to $2M.  In the same meeting they approved that the 2013 contribution be set at $2M.  This motion was actually introduced by Councillor Henderson, who had originally voted to cut out the money, but stated that this was all that the citizens in his ward had been talking about since the budget.  This means that we have been heard, and because of this, $1M is going back into providing places to live for the most vulnerable in our community.

I would suggest that any charitable giving that you do this year will pale in comparison to what you have achieved with this $1,000,000.  What do we get for one million?  In the City’s current RFP they are providing $55,000 per unit, which means that we have created 18 new homes for 18 individuals or families per year.  When else will you have the opportunity to end homeless for 18 individuals or families each year?  This is an amazing achievement, and I congratulate you all on this!

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Due Process Required

Many citizens of London rely on the hard work and dedication of local bloggers and journalists to keep apprised with the goings-on at City Hall.  People like Phil McLeod, Sean Meyer, and Gina Barber (pictured at left) put in the hours of attending committee and council meetings, and then summarize key points.  Although we may read the agendas, the minutes come out quite late, and don’t capture well the discussion.

In this post by Gina, she discusses the planning decisions around the property at Southdale and Whiteoaks roads, and how a request to change from ‘Auto Oriented Commercial Corridor’, to ‘Neighbourhood Commercial Node’ actually became a request to change to either/or.  Most notable in her post is the comment by Mayor Fontana that although this might not be due process, “the average person can’t understand what we’re talking about” so there is no need to worry.

In my mind, and to the minds of others, this is not good enough.  Therefore, we have submitted the following to Council:

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April 4, 2012

Jerry Bunn, City Clerk’s Office

cc/ Cathy Saunders, John Fleming

To City Council,

This letter is in regards to item 23 of the March 26th Planning and Environment Committee meeting, the application regarding properties located at Southdale and Whiteoaks roads.

We appreciate that 20 days notice was provided in regards to the amendment to the official plan from ‘Auto Oriented Commercial Corridor’, to ‘Neighbourhood Commercial Node’.  However, what has actually been proposed by the committee for the amendment is not consistent with what was circulated.  Therefore, a vote to approve this amendment at the April 10th City Council meeting would not represent due notice to the public.

As per the requirements of the Planning Act s. 17(15), we request that proper notice be given on the revised amendment prior to a vote on the matter.

Thank you,

Abe Oudshoorn, Michael McAlpine, Brian Gibson, Nick Soave, Sandy Levin, Kevin Labonte, Sean Quigley

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Drummond Report – Post-Secondary Education

For my third and final post on the Drummond Report, I will focus on the second area that I am most connected with, post-secondary education.  I will then move on to analyzing the provincial and federal budgets.

The same principle in my opening blog applies, that we need to look at education being scaled to people’s ability to pay, rather than giving rebates to everyone (I forgot to mention the tax-free savings account before, which is another good example of a regressive program).  The Ontario Tuition Grant is obviously the example of this most on people’s minds, and has a cut-off set so high that many people who could afford to pay, are getting a rebate.  We need to continue to move away from government as give of gifts to all, to the government targeting people in low-income to try to level the field.

Drummond points out an important reality in the university sector, that research is really the prime currency.  This is leading universities to create large internal research funds, rather than relying on faculty to be solely supported by external funds.  This is often done to support ‘weaker’ researchers, and is due to the fact that all faculty must be researchers as well as teachers.  Drummond suggests allowing flexible work-loads so that those who are good at teaching can just teach, and those who are good at research can just do research.  This way universities can save money from internal research funding and keep costs down.

The second important problem Drummond highlights is the proliferation and duplication of programs.  It is in the best interests of universities to offer every possible program for every possible student so that they can attract the most students, and the best students.  This is blurring out into colleges as well, who are increasing their degree granting programs or partnerships.  This leads to more levels of administration as each department and program has a director, or chair, or manager.  Instead, what we need to be open to is university specialization.  Having fewer departments or programs at each university site would mean that students might have to travel further abroad to find the program they want, but would save millions in terms of administrative costs.  Similarly, colleges should absolutely not take on granting of degrees that are offered in universities in the same city.

Lastly, is the sticky issue of salaries and benefits.  Everyone wants their salary to increase at least at the rate of inflation.  However, like the physicians who have asked to be taxed more, professors have been doing well and could survive a freeze or a decrease in pension contributions.  The university essentially pays 3-1 for my pension contributions, which is great, but honestly, isn’t entirely necessary as we also earn above average.  If there is anyone who should take a hit in the budget, it is high-income earners, so that more can be done for those in poverty.

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Fleming Drive: Be Careful What You Wish For

When a riot in your hometown hits BBC news, it’s probably time to blog about it.  For my international friends who haven’t heard, there was a St Patrick’s Day riot in London, Ontario in a neighbourhood made up predominantly of student housing.

I wanted to comment briefly on potential police response and preventing further occurrences.  From the G20 protests, the Vancouver hockey riots, and this weekend’s St Patrick’s Day riot, it is clear that once these kind of events are in motion, police are ill-equipped, and likely ill-advised, to intervene.  However, after the events are over, public ire often turns towards police forces with demands that they should have stopped it.

Well, we tried that during the G20, don’t you remember?  You likely remember smashed windows and burning cop cars, but remember how at the end of the first day they went into the park and did mass arrests of peaceful protesters?  Do you remember the kettles on the second day that caught up people out for dinner, and the TVO journalist Steve Paikin?  This is what a heavy police presence and preventative arrests looks like, and it sure looks ugly.  This was the largest mass arrest in Canadian history, the vast majority of whom were released without charges.  Do you remember the cages?  The cold?  The indignity?

And then of course there is the cost.  Yes, we could use a massive police presence, go heavy on the arrests, and kettle people in, as ugly as it is; but freedom and human rights issues aside, do we really want to pay for this?  Each major potential party we’re going to pay overtime for 100′s of SWAT officers?  This would quickly make $100,000 of property damage look like peanuts.  And, with police budgets taking an ever increasing portion of the City budget, what services will we cut to make this happen?

So, I conclude that the heavy police response is not the route any of us really want to go.  In the search for quick and easy solutions it is tempting, but hopefully we can be more thoughtful than the easy and expensive.  Other bloggers have begun to offer insight into possible solutions that focus instead on community-building; this is where we need to go.

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